Shipping Policy

Effective Date: 05/05/2025

At DHWWW Shop, we are dedicated to ensuring your orders reach you promptly and securely anywhere in Bangladesh.

1. Order Processing

• Orders are processed within 24 hours after confirmation, excluding weekends and public holidays.
• You will receive a confirmation notification via email or SMS once your order is placed successfully.

2. Delivery Coverage

• We deliver to all regions across Bangladesh, including urban and rural areas.

3. Delivery Timeframe

• Typical delivery time is 2 to 5 business days depending on your location.
• Delivery to remote or less accessible areas may take longer.

4. Shipping Charges

• Shipping fees are calculated at checkout based on your location and order size.
• Once the order is dispatched, shipping charges are non-refundable.

5. Tracking Your Order

• Upon shipment, you will receive a tracking number via email or SMS to track your package.
• For any assistance, feel free to contact our customer service.

6. Delivery Issues

• In case of delivery failure due to incorrect address or recipient unavailability, we will contact you to arrange redelivery.
• Additional shipping fees may apply for redelivery.

7. Damaged or Missing Items

• Please inspect your order at delivery.
• Report any damaged, defective, or missing items within 24 hours to our support team.
• We are not liable for delays or losses caused by courier services or unforeseen events.

8. Contact Us

For any shipping inquiries or support:

📞 Mobile: 01812-345678
📧 Email: info@dhwww.shop
📍 Address: House 15, Road 8, Block D, Banani, Dhaka 1213, Bangladesh